Shipping Policy

 

We're delighted to offer free worldwide shipping on all orders. Please review our shipping policy below for estimated delivery times:

 

Delivery Timeframes:

  • United Kingdom: 8-12 Working Days
  • Europe: 10-13 Working Days
  • United States/Canada: 12-14 Working Days
  • Australia: 10-12 Working Days

 

On average orders are delivered within 10 days of dispatch.

  • Jewellery items are only for the UK Market - Delivery 2-3 Working Days

 

Faster Delivery:

While we strive to meet the estimated delivery times outlined above, please note that delivery in most cases is a lot sooner. Factors such as customs clearance, local postal services, and unforeseen circumstances may occasionally affect delivery times.

       

      Processing Time:

      As these are made to order products, please allow 3-5 business days for order processing before shipment.

       

       

      Tracking Information:

      Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the progress of your delivery.

       

      Shipping Method:

      We use reliable shipping services to ensure your order reaches you safely and promptly.

      US/CANADA orders - USPS

      UK - Royal Mail

      Europe - Euro Xpress

       

      Delivery Address:

      Please ensure that the shipping address provided is accurate and complete to avoid any delays or issues with delivery. Any address added incorrectly will lead to items being mis-placed or lost or not delivered. Please note if this happens we are not held responsible for you not receiving your item.

       

      International Shipping:

      For international orders, please note that any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the recipient. However we do our best to avoid any charges occuring.

       

      Lost Items:

        • While we strive to ensure the safe delivery of all orders, we are not responsible for items that go missing after they have arrived in your country. In such cases, please contact the local delivery services or postal authorities for assistance.

       

      If you have any questions or concerns regarding shipping, please don't hesitate to contact us. Thank you for choosing to shop with us.